Check out the Staff Directory or visit our Contact Us page for more information on how to contact a specific department.
Our City Hall is located at:
107 N. Sherman St.
Ennis, Texas 75119
Phone: 972-875-1234
Head over to our Contact Us form to submit a suggestion or concern.
Click here for all of our newsletter and notification options.
This Oncor website link www.oncor.com provides customers with information on how to sign up for the Text Oncor program so that customers can text an outage to Oncor and receive updates on restoration.
This website link also provides customer information on how to access Oncor's Power Outage Map, available energy efficiency programs and how to report a street light outage. Oncor helps in starting, expanding and relocating electrical services.
As a customer, you can choose which retail electric provider bills you for Oncor services. This website provides a listing of resources that can help you pick a provider, manage your usage, reduce your electric bills and more.
Please send your concerns or reports by email or by calling (972) 875-1234
For Animal Adoption or Lost Animals Please Contact:
Ellis County SPCA
2570 FM 878
Waxahachie, TX 75165
972-935-0756
www.elliscountyspca.org
Hours of Operation:
Adoption Hours: Tuesday through Friday: 12:00 noon - 4:00 p.m.
Saturday & Sunday: 1:00 p.m. - 4:00 p.m.
Closed to the Public on Mondays.
Lost pet inquiries can call Tuesday through Friday: 9:00 a.m. until 5:00 p.m. (Tel: 972.935.0756)
**Please check immediately when your pet has been lost.
NOTE: The Ellis County SPCA has a variety of dogs and cats available for adoption. Please visit them today. Many of these animals are listed on Petfinder.com.
Visit our Job Openings page for more information.
Click here to find voting wards
1-866-359-3389
Cash or check only at 115 W. Brown St Drive-thru window.
For information, contact the Municipal Court at 975-875-4457 during normal business hours.
To make a payment over the phone, call 1-866-295-3622. Online payments can be made at:
https://www.
The Section 8 Program is not currently accepting applications for the waiting list.
For further information, contact:
Please contact the Inspections Services Department at 972-875-6442, which is located at 108 W. Knox St.
Please contact the Inspections Services Department at 972-875-6442, which is located at 108 W. Knox St.
Building Permit applications are available in our office or downloadable from the 'Useful Forms' tab located on the "Inspections Department or Planning & Zoning" Home Page, at this site. If any questions, please contact us.
Please contact Code Enforcement at 972-875-6442, which is located at 105 S. Preston St. or see the 'Report a Concern' tab located on the City Home Page.
Please contact the Inspections Services Department at 972-875-6442, which is located at 108 W. Knox St.
To make a Public Information Request please complete the form below and submit it to the office of the City Secretary:
Public Information Request Form
For more information, please refer to the link below:
Customers who wish to start, stop or transfer water service should contact the water office during regular business hours.
Establishing Services
To establish utility service an application for utility services must be completed in person along with a valid drivers license or id.
Residential Deposit
A $50.00 deposit for residential unless its declared a rental property in wich the deposit is calculated from the previous six months average multiplied by three.
Commercial Deposit
A commercial deposit is based on the previous six months average multiplied by three.
Service Transfers
Customers transferring their service may do so by visiting the office. No phone call request will be accepted. If you are transferring and have a current deposit it will transfer to your new address. Presently there is not a transfer fee to transfer service.
Discontinue Service
Customers who are stopping their service may do so by visiting the office in person. Customers will have their deposit deducted from the final bill. Any amounts due to the customer will be refunded, and any amounts owed must be paid to the City.
Rereading of Meters
Customers who believe their meters has been over-read may contact the water office to have their meter reread. Once the meter has been reread, the customer will be contacted and adjustments will be made if needed.
To make a request or complain about a water or sewer leak or a blocked sewage line, please visit our 'Report A Concern' system or contact us at:
City of Ennis
Utilities Department
500 Lake Bardwell Dr
Ennis, TX 75119
Ph: 972-875-1234
Fx: 972-875-1535
After hours: 972-875-4465
To make a request or complain about a damaged or missing street sign, please visit our 'Report A Concern' system
Report a Street Light or TOC
TOC- Turn of Century Lamps - Contact the Street Department at 972-875-1234 ext. 2248
Report an electric outage to Oncor
To make a request or complain about Street Damage or Potholes, please visit our 'Report A Concern' system